- Controller
- Khaled Ibrahim Basha (NuraAI)
- Contact
- support@nuraai.app
- Main topic
- Accounts, synced content, AI requests, and support
- Related pages
- Terms of Use, Support, Impressum
Data controller
The controller responsible for processing personal data is Khaled Ibrahim Basha, operating as NuraAI.
Address: c/o flexdienst - #20304, Kurt-Schumacher-Strasse 76, 67663 Kaiserslautern, Germany.
You can contact us at support@nuraai.app for privacy requests, questions, or deletion requests.
About NuraAI
NuraAI is a productivity app focused on planning, focus, routines, and prayer-aware structure.
Depending on the version you use, the product may include task planning, reminders, synced timelines, and optional AI-assisted planning tools.
Data we process
We process only the information needed to run the product, support your account, and deliver features you use.
- Account and authentication data such as email address and technical sign-in identifiers.
- Content you create in the app, including tasks, reminders, notes, schedules, and settings.
- Technical and sync-related identifiers used to keep your account and data consistent across devices.
- Subscription and entitlement information needed to verify premium access.
- Support messages and attachments you send when contacting the team.
AI features and external processing
When you use AI features, we send your prompt and the minimum relevant context to external AI providers.
Current providers may include OpenAI and Google. Processing happens on external servers, not on-device.
- Prompt or request text you submit.
- Selected task or schedule context required for the requested feature.
- Basic request metadata needed to deliver the response securely.
Purposes and legal bases
We process data to provide app features, secure accounts, validate access, respond to support requests, and keep the service reliable.
- Art. 6(1)(b) GDPR for delivering the services you request.
- Art. 6(1)(f) GDPR for security, abuse prevention, and service improvement.
- Art. 6(1)(c) GDPR where legal obligations apply.
- Art. 6(1)(a) GDPR only where consent is required for optional features.
Retention and your rights
We keep personal data only as long as necessary for the purposes described in this policy or as required by law.
If you are in the EU or EEA, you may request access, correction, deletion, restriction, portability, or object to processing based on legitimate interests.
Changes and contact
We may update this policy when features or legal requirements change. The latest version is published on this page.
Questions about privacy or data handling can be sent to support@nuraai.app.