Question 1

How do I activate Early Access?

Accepted Answer

Open the Early Access page, choose the free or Plus plan, and sign in with the account you want tied to your access. Free activation happens on-site, while Plus continues to Stripe checkout.

Question 2

I paid but do not see access yet. What should I do?

Accepted Answer

First sign back in with the same email you used during checkout and refresh the Early Access page. If access still looks wrong, contact support with your account email, purchase date, and platform details so we can verify it quickly.

Question 3

How do email confirmation and password reset links work?

Accepted Answer

Both flows return you to the NuraAI website. Email confirmation completes your sign-up, and password recovery opens a secure screen where you can choose a new password without losing your place.

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Common questions